Care New England and Integra Community Care Network (Integra) embarked on a transformative partnership with HealthHelper, aiming to address care gaps and enhance population health management. In just the first year of the HealthHelper partnership, this collaboration has led to significant advancements in patient retention and quality metrics, underscoring the impact of innovative healthcare solutions.
Achieving Notable Increases in Preventive Screenings and Quality Metrics
Through the integration of HealthHelper’s technology-enabled care gap closure services, Care New England reported substantial improvements in preventive care screenings:
Breast Cancer Screenings: 13% increase
Colorectal Cancer Screenings: 16% increase
Hypertension Screenings: 10% increase
Diabetic Eye Exams: 61% increase
Diabetic HbA1c Screenings: 29% increase
These enhancements reflect a concerted effort to close care gaps and promote early detection, pivotal components of effective population health management.
Strengthening Patient Retention and Care Coordination
A cornerstone of the partnership’s success is the impressive 88% in-network retention rate for screening mammograms. By ensuring patients receive coordinated care within the Care New England system, the collaboration has fortified patient trust and continuity of care. This strong care coordination helps ensure that patients receive their follow up care while also improving the financial standing of an important healthcare provider to the Rhode Island community.
Financial Impact and Return on Investment
The partnership has also yielded significant financial benefits:
Appointments Scheduled: 5,245 across the care continuum in the first year
Return on Investment: 3.4x
These outcomes highlight the dual advantage of enhancing patient care while achieving financial sustainability.
Seamless Epic Integration and Provider Workflows
Implemented in under two months, HealthHelper’s solution seamlessly integrated with Care New England’s Epic platform. This swift deployment alleviated administrative burdens, allowing providers to focus on delivering exceptional patient care. One team member remarked, “This is the easiest implementation project I’ve ever had!”
Leadership Endorsement: A Model for Scalable Success
Dr. Ana Tuya-Fulton, President and Chief Operating Officer of Integra and Chief Population Health Officer of Care New England, emphasized the strategic value of the partnership:
“Our partnership with HealthHelper has delivered measurable value for both our health system and our ACO. Their AI-powered Care Gap Closure services have improved performance, driven results, and seamlessly integrated into our workflows.”
Better Population Health with AI-Powered Care Coordination and Care Gap Closure Services
By combining technology-driven automation with high-touch patient engagement, HealthHelper is transforming how healthcare organizations identify, engage, and close care gaps at scale.
To learn more about how HealthHelper’s AI-powered Care Gap Closure services can support your organization, contact Jake Kahane at jake@healthhelper.co. To read more about the partnership between HealthHelper, Care New England, and Integra, check out this post by Care New England.
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